Do you have a back up system?
Yes. We have redundant Data Processing Centers. One in Grand Rapids, MI and one in Chicago, IL.
What are your turn-times?
As fast as 12 to 24 hours. Depends on configuration of the program.
Who will help manage my account?
Every client is assigned a dedicated account management team.
Can I use your Images?
Yes, They are included in the program.
How many images do you have?
How many times are your images updated?
We update the image library every three months.
How quick can you change templates?
Small changes can be made instantly. Complex changes can usually be done in 2-5 days.
What if signs don't make the delivery?
We have a re-print and rush ship procedure for severe cases due to weather or major problems.
What type of signs do you produce?
All types up to 12x18" in size. Paper or Plastic up to 14pt thickness. Die-cutting and adhesive materials.
Where will my signs be printed?
Depending on your delivery requirements in one of our 15 locations spread out across the US and Canada.
How are signs delivered?
Usually they are delivered via Same Day Courier services. Occasionally they are delivered using UPS and Fedex Overnite services.
What is the difference between a bib tag, a shelf tag and a shelf sign?
Bib Tags, Shelf tags, Shelf Signs are all the same thing. Price signs affixed directly to the shelf edge and hang down under the product. Sometimes Shelf Signs can also refer to larger End Cap signs (7x11" or 8.5x11") that are hung on the aisle end cap displays or on pallets of product in the aisles.
Do you work 7 days a week 365?
What type of substrates do you print on?
Many substrates from paper to plastic.
How large of signs can you make?
For high speed production or maximum size is 12x18". However we can produce large format signage with up to 42" wide on a variety of substrates.
How do you sort the signs?
We sort the signs based on specific key fields that you provide to us. Usually this data come out of your planogram management system.
Can I get a quote for my signage program?
Yes, please contact us at 616-724-3368 to set up an appointment to discuss in further detail.